1st service - the car wasn't washed nor vacuumed. Surprise. Or may be it is normal for this dealership? Tires were rotated for $29.00
Lisa was so helpful, and amazingly patient with my small children! We were in and out quickly which is so helpful with small kids. We will be back next time for sure!
I picked the service package I wanted and was told it would take 1/2 of the day to complete. I heard nothing all day, so I called and my Jeep still wasn't ready. I received a call the next morning with an inflated price of the package. I also was never called by my name and felt like a number. I straightened out the price when I got the Sevice Center, which went smoothly. My Jeep was better than I was!
Paula was great the second I step up to the window to check in my truck, she even walk outside in the cold with me to find my truck when I came back to pick up my truck. The service in the shop was quick too.
Got my annual sticker and oil change. Nothing else was needed. Was seen right away and work was begun on timely basis. Was satisfied with the experience.
Went in for an oil change and had to replace my radiator. GREAT customers service as always. Even got a discount and a free VIP rent-a-car.
I use the dealership's service frequently to maintain our jeeps. Making a service appointment is fast and efficient and usually results in getting an appointment in a reasonable timeframe. The staff is always courteous, The service is always competent, reasonably fast and in the few cases where the vehicle needed additional attention after leaving the dealership, there was no problem.
I was in and out in a jiffy. Shawn was kind, phad great personality, all while being professional. I never cringe when I have to get my car services. Friendly faces, an occasional hug and comfy waiting area.
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