Customer Testimonials
Easy to schedule service. Jen kept me updated on the status of my vehicle and was super kind!
Maggie did an excellent job helping Courtney with the financing.
The service was excellent . Everyone I dealt with was professional and curteous . Will be going back when necessary
Vehicle was in service for a major lifter repair for over 30 plus days but every time they called and say it's ready for pick up it wasn't. Things that were supposed to be fixed or repaired were never touched. Also the icing on the cake I was charged for a coolant flush but the vehicle was leaking coolant after the engine repair. And wondered why I was charged for that
This is my third lease with this dealership. I’ve worked with Tony each time and I truly believe he did his best to get me the best deal and car for me. The whole experience was hassle free. I was able to pick up my car the next day with no waiting around or issues.
Will never go back. The estimate was price gauging and they charge me for having the car there for 7 days until they had time to inspect it. I had to pay $412 to retrieve it
Out of the 3yrs I've been going to Central I only had one bad experience.....and it was rectified within 24hrs.
Arrived on time (9:00 am) and went straight to service window. Dang checked me in and had everything ready to go. Estimated time for Recall and oil change was 2 - 3hrs. Got a call about the "special" program on oil changes ( 2/yr.) and said go for it. got a call 2 hrs later and said car was all set. Very satisfied with the promptness of the scheduling, estimated service time was right on the money. and everything is looking great!!!
It is very quick and easy to make an appointment online. Quick and thorough service. Love my complimentary oil changes!
THE SERVICE TEAM IS GREAT THERE. NICE DROP OFF AT NIGHT FEATURE TOO. EXCELLENT DEALERSHIP.
The service team was efficient, professional, and great communication. They got me in early and out.as not to tie my day up. Well done!
Professional and explained services to me. Will comeback for future services and will recommend to my friends
Amanda and Dan are great service coordinators. Service was completed in a timely manner and everything was explained.
Great customer service. Very informative on anything that needs to be repaired. Had my car in and out quickly.
Your firm has done well for my Fiat 500 for 8 years now. Sales went well. Service has been great. Even though you are primarily a Jeep firm, servicing my Fiat is great.
Service was performed promptly by Central Jeep and my Jeep was returned quickly as not to disrupt the rest of my day.
Excellent group of people. I highly recommend them. They are prompt, detailed and courteous 0000 0000 0000 0000 0000 0000 0000 0000
Wonderful service and a great Service Manager!. Everything was done in less time than quoted and I was on my way.
Responsive and knowledgeable service representative. Explained things well and delivered on the promised delivery time.
Always courteous friendly prompt and thorough. They performed above and beyond my expectations. As always
I drive past 3 "local" dealerships specifically to do busienss with Central Chrysler Jeep Dodge RAM Fiat of Norwood. They are my trusted advisor for all things related to the service and maintenance of my vehicles.
Shawn was very reliable and easy to work with overall. Kept me informed and made sure I was addressed even when he was not working.
Matt did an outstanding job with communication and updates throughout the New Car Purchase process. He is attentive and represents the dealership well.
Dang did a great job, working thru my cars issues. He even test drove the car to make sure it was perfect
Starting with Dang who is always polite and understanding I have found that all of your employees are willing to help and assist
Central Jeep of Norwood did a great job in every way. My sales rep Carlos was great.
Shawn was amazing!! professional, courteous and very informative. He kept me up to date on everything throughout the process. He repaired the vehicle in a timely manner as well.
Professional as well as personable staff. Service gets done in a timely manner as well as done properly. Won’t have anyone else work on my Jeep
Amanda was great. Very helpful with providing alternate transportation during my service. She was easily reachable and provided updates and helpful recommendations.
Hi, I had a great experience with Carlos Rivas and Jon Mercado, both walked me through the process and were patient as I had changed my mind a coupe of times. The final purchase signing and pickup were good. The car was detailed very nicely and ready to go !
The folks at Central are awesome. They always do a great job with all of our vehicles.
Super friendly no pressure and very helpful From sales rep, finance , to accounting they were all superb
He was very professional and understood my concern. Everything was done quickly and easily with no issues
Russell was exceptionally polite and great to work with. George and Moses were also extremely helpful. All in all a great experience!
I have been going to Central Chrysler Jeep Dodge Ram Fiat of Norwood for over 12 years. I bought my first Grand Jeep Summit in 2014. Then I bought my next Grand Jeep Overland in 2024. The service is impeccable. I have been going to Dang Nguyen for the entire time... He is the BEST!!! Dan Gay is the one who usually greets me when I drive up, Dan is Great also. I really like the whole Team, they are always so friendly and seem to care. I find the atmosphere when you walk in is Awesome. My husband bought his first car ... Read More DealerRater - Jun 15, 2026
Shawn privided fast, convenient service and was honest about the repair and timeline. I would go back
Central has taken great care of my Jeep for all service appointments since day one when I purchased it in 2020. I'll keep returning as long as I own it.
They are kind, personable, and best of all they gave me a ride home then fixed my vehicle and picked me up. They take the time to explain what the problem was and give you the cost before proceeding with further services. Good job.
I really liked Russ. Very accommodating. He shared a number of vehicle options with me and comparative features relative to the varying price. We, together, settled on the best options. Nothing pushy about Russ. A very genuine and honest sales person. I am going to be buying another Jeep for my other child and will be asking for Russ. Thank you.
Dealership is very good I like is the best dealership I se is very good
Great care taken on my Jeep for an oil change! Very punctual and kind. The waiting area is ideal too.
Very nice and informative. She let me know about other vehicles that were available that would suit my company
Amanda was great! She greeted me with a smile and efficiently checked me in and had a welcoming positive attitude. When I picked up the vehicle, another service gentleman was kind and helpful to provide me with a nice greeting and quick service. Always a great service experience.
Juan and the finance manage were awesome!Helped me with financing and overall good experience!
Staff is always pleasant and helpful. Both Jen and Nick took care of me on this visit and I was pleasantly impressed with how fast I was in and out of the service department. Always pleasure.
Everyone was great to work with and made the whole process of trading in a car and buying a car very easy! This is my fourth time buying a car from them and every time it is very smooth, easy and fast. I always tell my family and friends if they need to get a car to go to Central.
Salesman Johnathan was great! Finance guy Jonathan not so great, way too pushy with the extended warranty. Went from being warm and friendly until I denied the warranty, then he became cold and unfriendly
I wanted to say thank you to Dang and the service tech (I don't remember his name as I type this). I have been chasing a demon engine code for years now and it looks like it is all set. Great communication and workmanship!
Amanda was great and very helpful. She was able to answer all my questions and help me save some money on an oil change 3 pack.
Excellent service department from top to bottom. I highly recommend using this service department for any maintenance you might need
Quick and efficient service . Great staff and comfortable waiting area.Free coffee and all good.
Great service every time I go. Staff is very polite and professional. I won’t go anywhere else.
Excellent service! Both Amanda & Lucas were very attentive, informative, helpful and provided amazing service!! Thank you!!
The experience went very smoothly with regards to timing and service.
There were 2 vehicles being traded for one so it was a bit more complicated but that did not make it take any longer. Both Carlos & Tom L were prepared and got all the paperwork together so I could get back on the road in my Newer Vehicle in a very reasonable amount of time and avoid traffic back to the Cape.
The Full tank of gas was a nice perk.
I would definitely recommend Central for anyone who wants to get a Jeep or Chrysler, though I wound ... Read More DealerRater - May 28, 2026
Worst experience buying a car and Im 78 years old. My sales person was taken away half way showing me details of new car…has yet to return call or email
I service my car with the dealership due to Amanda V professionalism and expertise. She is honest and the best rep for your company.
Waited 50 minutes for rental car. Made reservation 5 days prior. this isn't acceptable
Amanda was great. Very helpful and informative. Worked through the issues with me and kept me in the loop
They were easy to schedule and completed the work quickly. And the cafe on site makes it easy to work while you wait.
Shawn was great. Everyone is very helpful. Waiting area is best in class. Met waiting time commitment.
Great service. I was in and out quickly. I was contacted immediately when service was completed..
Awesome Service. Lucas is the best. He took very good care of us and reinforce that no worry customized service. It is rare to find such comfort. Good job JEEP.
Great communication throughout the time my jeep was being serviced. I prepared for the worst case scenario but luckily got my jeep back much sooner than expected!
Great service and timing on my last visit. Service reps were very accommodating and helpful
The Team at Central Jeep Dodge Ram Fiat of Norwood did a great job on my Jeep Wrangler upgrade. This was the third time I use this organization to upgrade my Jeep and I won’t go anywhere else. They are friendly, professional and always ready to help. Thanks for the great work!
While we were not there for service, we did buy a new Dodge Charger. Our experience with Moses in the Sales Department was was top notch. He was very professional and spent time explaining all of the features. We would not hesitate to purchase from him again and recommend him to family and friends!
Everything was handled in a timely fashion, and the work was performed as guaranteed very professional
Over the years, I’ve purchased many cars. I had a horrific experience at Sullivan Brothers in Kingston and when I went to purchase a new car, I had so much anxiety, but somebody suggested Central. The minute I walked through the door. The salesman was amazing and I ended up with a Jeep that I love. I had an issue with the batteries rather shortly after purchasing it. I was beside myself and that’s when I met Shawn in the Service Dept and he has been nothing short of absolutely outstanding amazing and has helped me through everything ... Read More DealerRater - May 11, 2026
Expedited the industry-standard-brain damage it takes to swap a car out. This is 10+ I have purchased at this location and will be back in two years.
Amanda in service is professional and super easy to deal with. My appointment was on time and I was updated periodically as the time passed.
I got a great deal was easy to do the paperwork salesman was great to deal with
Carlos was a pleasure to work with. I love my new jeep very much! It's exactly what I wanted.
Very professional, honest, kind and always able to answer my questions. The waiting area is very clean and comfortable with very good coffee available while waiting.
Great job from start to finish. Very professional team. Very patient and thorough. I’ve recommended two friends to Jonathan already. Thanks!!!
Friendly efficient service appreciated. Showed up with no appointment and was taken care of by a very knowledgeable staff.
(Translated by Google) Excellent service and I recommend it to anyone looking to buy a car or truck. (Original) Excelente servicio y lo recomiendo para e que quiera comprar un carro o una camioneta
Had a great experience during my recent oil change and tire rotation. My service advisor, Dang, was professional, friendly, and kept everything running smoothly from start to finish. He made sure I understood what was being done and kept me updated throughout the visit. The whole process was quick, easy, and stress-free thanks to his attention to detail and customer care. Really appreciate the great service—highly recommend!
Dang was top-notch in every respect. attentive and thorough, met my needs and exceeded expectations.
Let me save you some time! If you are going to buy or lease a Jeep......This is absolutely the place!!!!!
Very helpful !!it doesn’t matter how is your credit look like they’re gonna help you out
Every person there made the car buying experience as easy and enjoyable as possible, Tony, Dean, Tim all excelled in every aspect and made it so I got what I wanted and we got a deal done fast. The Group at central is incredible
Just got a 2018 Hyundai Elantra from here today. Moses and Tom were extremely helpful and went above and beyond to make sure everything worked out well for us and we could drive the car off the lot same-day! I would absolutely recommend Central. Thank you again for your great service! - Kara
always top notch
Staff is always pleasant and helpful. Have been a customer for a long time and will continue
Carlos and Jonathan were both fantastic. It was just an overall great experience and will be looking to go back when needing another car.
Every person I encountered was friendly and handled my car with pride in their job. I bought a maintenance plan that will save me money. So of course I’ll be back. That’s saying a lot as this is the 3rd dealership in just one year of my van. The others were disappointing to say the least. I had to drive over 4 hours to use this dealership, wish dealership closer to me would take lessons from Central.
Brought my Jeep in for service at Just for Jeeps. Kevin did a great job and his communication was outstanding through the entire process. I wouldn’t hesitate going back for additional work and/or updates to my Jeep. There are other Jeep dealerships closer to me, but I will travel the extra distance to have my work done there.
I have leased about 9 Jeep vehicles from Central Norwood and they are excellent!
Everyone did a great job supporting our purchase. Manager ! Sales ! Finance ! Thank you for the support on our new Jeep Wrangler.
Very satisfied with my recent purchase of a new Ram! Bill, Dean, Juan, & Jon took great care of me and helped me get out of my Jeep lease a few months early. Detail team also did an excellent job making the truck look amazing!
