Customer Testimonials
Amazing sales experience!! Juan came right out as soon as he saw us on the lot and made us feel comfortable. He gave us our space and told us if there was anything we needed from him to let him know. As soon as we saw what we liked and headed back in, he was already waiting for us with a plate ready to go on a test drive. He took us on a nice route and we were able to really test out the features and handling which of course is key to buying any vehicle. Once we got ... Read More Google - Jul 13, 2025
My recent visit at Central Chrysler Jeep of Norwood, working with Sales (Tony Okoh) , Service (Sean Service advisor) and the Finance department (Mijie Andrade), these guys bent over and backwards for me , when i thought all hope was lost this power team came together and helped me get back into a Brand New Vehicle. When I left the dealership I was able to go home stress free and sleep with no issues. Thank you again to the power team at Central Chrysler Jeep Dodge Ram Fiat of Norwood.
Carlos and George were wonderful!
When I visit they are very detailed from moment I arrive till car is done of work being done, they send updates while u wait. Staff are all very nice and take pride in work done. They have a nice waiting area with cafe. Always pleased with service on my car.
The receptionist (if that's the correct title) was very cpleassant and. helpful. I needed several things done and they were completed same day, as expected.
A very easy and convenient experience getting service on my truck. I've had nothing but pleasant interactions with everyone in Service...they've all been very nice, helpful and straightforward.
This entire team is a 10/10. Very warm and welcoming staff across the board. I highly recommend. Whatever your needs may be they are a resolution based business and will help every step of the way to reach your car goals. Colleen, Louie, Mijie, Tom & of corse Peter were all incredible during my experience at central motors. I will be a repeat customer for sure!
Purchasing a car is certainly stressful but Jon Levin was amazing and had such a calm demeanor that took the pressure and the stress out of it. The business manager Tom was also the nicest guy. Made the official checkout process a breeze. Everything open and honest and no questions left unanswered. So many others came over to us as well just to chat and say hi so it was a great experience all around. Thank you!!
Jonathan was wonderful.
Great experience! Great deal. Thanks Moses and Louie! You guys were awesome. Tom in finance was really helpful and knowledgeable too! THANK YOU!!
Carlos Rivas was very professional, even thought I was not going to be able to purchase the vehicle I looked at the time and I made a deposit on the vehicle. He credited me back the the whole amount.
EXCELLENT Service & their follow up is incredible. this is my 5th car with Central Jeep and i would not go anywhere else. Tom Eysie and his Team always great me with smiles and ask if anything i need while here please let us know. Amanda in service is a true professional and handles all of my service needs and the Best in Class!!
I spend a lot of money at this dealership and I really like Shawn. He's a low key guy who is down to earth and pretty straightforward. And the work performed was solid. But the communication is a horror show. Numerous calls unreturned and deadlines missed. Everybody has a busy life and you can plan around most curveballs, but when the car goes into the shop and it's a black hole of silence, that just doesn't work. I'd avoid them for service if you're able.
I gave had the best experience at central dodge jeep ram. They are like a second family. I find it nice to go there. Everyone is so nice and Carlos has exceeded my expectations in the car buying field
Very professional and to the point dealership. Least amount of hassel i have ever had turning in a lease and leasing a car. These guys are great.
Moses was a great salesman! Very helpful, knowledgeable, and friendly! He got us an incredible deal on a RAM and we couldn’t be happier! The sales managers were also amazing, friendly, and went above and beyond to make sure we were satisfied with our new truck! Highly recommend this dealership!!!!
Excellent service everyone was great I picked the hottest day of the year to buy a car but everyone stayed cool I am so happy with my purchase Juan explained everything perfectly I highly recommend
If you’re in the market to buy a new Jeep, I HIGHLY RECOMMEND going to Central Chrysler Jeep Dodge RAM Fiat of Norwood! I received the best and top quality care with Tony! I was in and out within 3 hours and out of all my years of purchasing cars this process was so easy and no stress! I ended up with the price and car I wanted and all because the team at Norwood made sure I was satisfied! I couldn’t be happier! Thank you Tony!
I had a great experience work was done quickly and efficiently.
great and friendly service
Shawn Nagle is the reason I bring my car here for service and recommend others to do the same.
I had an amazing experience working with Moses! From start to finish, he was very knowledgeable, patient, and truly focused on helping me find the right Jeep for myself— and not just making a sale. He answered all my questions, walked me through every step of the process, and made sure I felt comfortable and confident with my purchase. I couldn’t be happier with my new car and highly recommend Moses to anyone in the market. Exceptional service all around!
It's always a pleasure to work with Shawn. He's friendly, courteous, knowledgeable and extremely helpful
Superb experience. Knowledgable, efficient and a very positive engagement from the entire team. I cannot give a higher recommendation for this team.
Jonathan Marcel was great to work with. We got the perfect Wagoneer.
I had my 2019 Jeep serviced at Central for major repair. Shawn was my advisor. He worked very hard to come up with the best price and provided some extra services for free. Work was done quickly and without any surprises. Central is an honest outfit and Shawn is a best service advisor.
Sales , service , and parts are great. Unfortunately I can not say much about finance office.
Excellent service!
louie was extremely down to earth no pressure sales very knowledgeable about the two cars I purchased and made me feel confident that he’d always be there if needed - very lucky too have done business with him.
I had such an amazing experience this morning at Central jeep!. .. This morning I walked in with a 4 year old intow as soon as I walked in Juan greeted me. We sat down and started working on my purchase while we were doing that one of the other employees called my daughter over and gave her a Jeep duck as well as a packet that kept her busy while I was waiting for financing I was escorted over to the cafe where we had breakfast young lady that helped us was Bella she was very sweet! There was another young ... Read More Google - Jun 11, 2025
My service experience was amazing. Amanda and Nick communicated throughout the entire process. Appreciate the first class service as always.
Sean is the reason I bought 4 cars with you and keep coming back for servicing them.
They Always have great customer service! Always reliable! Will definitely be a loyal customer. Nick the service manager is the best.
👍💪
Was an absolute pleasure working with Jonathan Mercado!
Easy to work with, communicative, and quick! I’ve used them for my last 3 cars.
Elton was so easy to work with and very communicative making the process seamless and quick
My experience at Central Chrysler Jeep Dodge Ram. Was good Jonathan and George were great. They did everything they could, for me. I would deal with Central again.
I have leased my last 2 trucks with Central Dodge. Best dealer experience ever. They're courteous, efficient and try their best to earn your business. Kudos to my salesman, Tony Okho and Tom, the dealers Manager. Class acts.
I have bought our last five or six cars from Central Jeep Norwood, always shop around beforehand, but always end up at Central Jeep. Enjoy working with Jonathan, George and Bill.. Thanks guys. See you soon!
Can’t say enough, central Jeep service dept was phenomenal. . Everyone did a great job , Nick , Lisa and Dang were life savers . Thanks again for all your help . We will be back for sure
Great people in the Service Dept. at Central Jeep Dodge RAM Fiat of Norwood. Service was quick, easy and at a good price.
I had a great experience at Central. Everyone is so helpful and service is quick and efficient
Excellent presentation, excellent follow up, great product knowledge and courteous demeaner. I highly recommend the dealership and its staff.
Elton was so easy to work with and such a great communicator making the process smooth and painless!
Nick and Amanda, Thanks for listening to my observations and for taking care of my ride. Makes a difference when you are able to communicate with and trust the people who service your vehicle. Take Care. Regards, Larry Merola
I had a great experience with George Elton and Carlos. I git a nice new Pacifica and they worked with me to make it work and I got s free grilled cheese with chips and a diet coke to boot while I waired for the inspection
Love going to this deal! Quick, easy, and fair offer for trade. Jon Mercado is the best sales rep around; highly recommend!
Went to Jeep to have warranty work completed. They provided a rental through enterprise and the whole experience was seamless.
We were lucky to have Juan Perez and Dean assist us through the buying process. We had checked out a few vehicles earlier and let Juan know what we were looking for. A few weeks later he called us and said he had three wranglers for us to review. We found the perfect match and he made the purchase/trade in process easy and understandable. Truly a great team there at Central Chrysler Jeep. I highly recommend Juan and Dean for anybody purchasing a vehicle. They also spent a lot of time and patience with me to help me understand ... Read More Google - May 29, 2025
We are repeat customers. Have been buying from Central for over 20 years. Jonathan was great, very patient and knowledgeable. Thank you.
Jonathan Marcel was a fantastic salesman!
I had a real great experience.. Mike my sales person and the rest of the team made it happen got me into the car I really wanted for a reasonable monthly payment
Service experience was easy and efficient. Thank you to the service team for all you do.
Jonathan was so helpful and got us a new car without any issues. Love my new jeep, thank you!
After shopping for quite some time, I stopped in to talk about cars with someone I felt I could trust. Instantly I met Mike. He took time, talked cars, reliability, comfort, and made sure I was looking in the right direction. Next day went back and in his absence I met Elton. Equally as genuine. In the end, they worked together to get me into a new to me vehicle I am very happy with. I would recommend this dealership to anyone.
Excellent team, knowledgeable, friendly and professional!! Will gladly refer others to this dealership and its wonderful staff.
This dealership takes pride in their integrity and their work. . Shawn in service is incredible! collision kept me informed all the way with the repair to the damage to my car. . And they did an excellent job! . I go to this dealership for maintenance and repairs and collision work and Hope soon to buy a car here. I go to this dealership because relations matter here!
This is our third Jeep that we have purchased from Tony. We'll be back.
I had an awesome experience at Central Dodge in Norwood—definitely my favorite dealership! As soon as I walked in, Elton welcomed us and got right to work helping me find the perfect Wrangler. He was super patient and really made sure I found what worked best for me. Georges, the manager, was so friendly and easy to talk to—he made the whole process feel relaxed and comfortable. Tom was great on the business side, getting everything set up that night so all I had to do was come back and pick up my Jeep. The whole team went ... Read More Google - May 23, 2025
My family and I are repeat customers at The Central dealership. Very pleased with the staff, the showroom, and vehicle selection. Top Notch all around.
Had a mystery electrical/information system failure that locked-up all of the Jeep's controls. Dang, hre service advisor was right on it, cafefully listened and was very reassuring they'd fix the issue, though they "had not seen this before". It was diagnosted and fixed the next day ! He's the best !
This dealership from the very start to the very end has been very helpful and goes above and beyond to help the customer’s needs
Tony Okoh is the man! He helped me with a new lease for a 2025 Dodge Durango GT Plus and I couldn’t be happier! The whole team there is amazing! See you in a few years
It was so easy to buy a car from Central! Tony was easy to work with and he went above and beyond! This is my fifth car from Central. Highly recommend.
this i have to say was a nice change from what i'm used to with car dealerships they gave me 5star treatment from start to finish the service was great.
Wonderful service! Exceptional customer care!